Effective Date: 27 May 2026 Last Updated: 27 May 2026
At OptiCrux AI Labs LLP, we are committed to protecting your personal information. This Privacy Policy describes
how we collect, use, store, and protect data when you visit www.opticrux.com or engage with our services.
2.1 Information We Collect
a) Information You Provide Directly:
• Name, email address, phone number (via Contact / Consultation forms)
• Company name, job title, and business details (for service enquiries)
• Payment and billing information (for service engagements)
• Workshop or training registration details
b) Information Collected Automatically:
• IP address, browser type, device information
• Pages visited, time spent on site, referral URLs
• Cookie data and usage analytics (see Cookies Policy)
2.2 How We Use Your Information
• To respond to enquiries, consultation requests, and service proposals
• To deliver contracted services including digital marketing, automation, outsourcing, and training
• To send relevant service updates, newsletters, or promotional content (with your consent)
• To process payments and manage billing for service engagements
• To improve our website performance and user experience using analytics data
• To comply with legal and regulatory obligations
2.3 Data Sharing & Disclosure
OptiCrux AI Labs LLP does not sell, rent, or trade your personal data. We may share information only in the following
circumstances:
• With trusted service providers (e.g., payment processors, email platforms) under strict confidentiality agreements
• With clients or partners only to the extent required to deliver agreed services
• When required by law, court order, or regulatory authority
• In the event of a business merger or acquisition, with appropriate data protections in place
2.4 Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required
by law. Client project data may be retained for up to 3 years post-project completion unless otherwise agreed.
2.5 Your Rights
• Access: Request a copy of the personal data we hold about you
• Correction: Request corrections to inaccurate or incomplete data
• Deletion: Request deletion of your personal data where applicable
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format
2.6 Data Security
We implement appropriate technical and organisational security measures to protect your personal data from
unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is 100% secure, and we
encourage you to take appropriate precautions when sharing sensitive information online.
2.7 International Data Transfers
As OptiCrux AI Labs LLP serves clients in the UK, US, and India, your data may be processed across these
jurisdictions. We ensure appropriate safeguards are in place for all cross-border data transfers in compliance with
applicable data protection laws.
2.8 Contact for Privacy Queries
For any privacy-related queries or to exercise your rights, please contact us at:
Email: info@opticrux.com Website: www.opticrux.com